Privacy Policy

Last Updated: 12/08/2025

Halfway to Hope (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order details

  • Account login information

We may also automatically collect:

  • Device information (IP address, browser type, etc.)

  • Cookies and analytic data

  • Pages viewed

  • Interaction with website content

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Communicate with you regarding orders, promotions, or updates

  • Improve website performance and customer experience

  • Provide customer support

  • Send marketing emails (only if you opt-in)

3. Marketing & Communication

By providing your contact information, you may receive emails, promotions, or newsletters. You may opt-out at any time by clicking “unsubscribe” or contacting us directly.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

  • Analyze site traffic

  • Improve user experience

  • Provide relevant marketing

You may adjust cookie settings in your browser at any time.

5. Payment Processing

Payments are processed through trusted third-party payment providers. We do not store full credit card information on our servers.

6. Third-Party Services

We may share your data with service providers such as:

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Analytics services

These services only receive the information necessary to perform their functions and are required to protect your data.

7. Data Security

We implement reasonable security measures to protect personal information. However, no online system is completely secure, and we cannot guarantee absolute protection.

8. GDPR, CCPA & International Users

If you reside outside the United States, please be aware that your information is processed and stored in the United States and may be subject to U.S. data laws.

9. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill orders

  • Comply with legal obligations

11. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction or deletion

  • Opt-out of marketing communication

  • Withdraw consent

Contact us using the information below to request access.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

13. Contact Us

If you have questions about this Privacy Policy or wish to modify, access, or delete your data, please contact us at:

📩 support@halfwaytohope.com

By using this website, you acknowledge that you have read and agree to the Terms & Conditions and Privacy Policy.